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SafetyKit logo

Scale your Trust and Safety team instantly with AI.

Write your workflows and policies once. Automatically apply them to all of your users and content without eng help.

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Stop throwing people at the problem.

Automate the tedious work of Trust and Safety. Upskill your team to cover more risks without more headcount or engineering resources.

98%

Accuracy

45s

Average handle time

Scalability

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Escape the T&S operations trap

T&S operations work can feel endless: training vendor agents, tooling updates, BPO contracts, quality measurement, and more. SafetyKit lets you focus on what matters: protecting users and keeping bad stuff off your platform.

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Cover more risks, more accurately

Define what you do and don't want on your platform and have AI models execute those policies with better-than-human precision and speed. Customize policies based on region and product — SafetyKit scales to the complexities of your business.

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Automation you can stand behind — without eng or ML help

Getting it right matters. SafetyKit makes policy-backed decisions with a detailed, human-readable paper trail. And SafetyKit takes the whole context into account — text, images, audio, metadata, and websites.

Use cases
Every platform has its own risks. SafetyKit is built to handle the most complex and nuanced Trust and Safety policies.
Enforce marketplace rules and policies
Support more users while keeping prohibited goods and services off your platform. Detect and enforce counterfeit goods, dangerous products, and disallowed content.
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Automatically scan and monitor your seller's websites and products without eng help.

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Get full coverage for Visa and Mastercard rules, which you can extend and customize.

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Stay up-to-date with card network rules, dangerous goods lists, and pharmaceutical guidelines.

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User report and ticket triage automation
Identify safety and product issues before they escalate. Move beyond brittle keyword lists — and let SafetyKit detect and categorize issues you didn't know to look for.
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Connect SafetyKit directly to your CRM to find, categorize, and flag important user reports and tickets.

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Automatically analyze and understand even the most confusing user report, including audio transcripts and images.

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Use SafetyKit's built-in reporting to detect trends and implement mitigations before problems grow out of control.

Ensure content quality and safety
Make sure user-generated content on your platform meets your quality and safety standards.
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Automatically monitor your public pages — no engineering integration required

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Detect low-quality content, along with spam, scams, harassment, violent extremism, and phishing.

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Identify known misinformation narratives and follow your platform-specific handling guidance.

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About us

👋 Hi there, we’re the founders of SafetyKit. We built the policy and review platforms that keep users safe at Airbnb and Stripe.

Now we’re using AI to give every company the same scale and precision, without needing expensive vendor agents. If you’re a Trust and Safety leader wondering what AI means for your team,let's talk.

About us

Alex Rosenblatt
Alex Rosenblatt

Alex Rosenblatt

Product and policy

Alex Rosenblatt
alex@safetykit.com

Alex led Trust & Safety automation at Airbnb and Stripe with a focus on marketplace risk and offline harm. He built policy-to-workflow pipelines that increased precision and reduced total handle time by 50%.

David Graunke
David Graunke

David Graunke

Engineering and design

David Graunke

David led engineering for risk reviews at Stripe for fraud, credit, content moderation, and financial crimes. He built the policy and workflow engine that scaled Stripe from internal reviewers to thousands of outsourced vendor agents.

Steven Guichard
Steven Guichard

Steven Guichard

Engineering and operations

Steven Guichard

Steven was CEO at Carbic, a Y Combinator company where he sold to some of the largest enterprises in the world. He previously designed and built human review tools for startups and companies like Cisco and Roche.

Backed by

Y Combinator logo