Scale your Trust and Safety team instantly with AI.
Write your workflows and policies once. Automatically apply them to all of your users and content without eng help.
Stop throwing people at the problem.
Automate the tedious work of Trust and Safety. Upskill your team to cover more risks without more headcount or engineering resources.
98%
Accuracy
45s
Average handle time
β
Scalability
Escape the T&S operations trap
T&S operations work can feel endless: training vendor agents, tooling updates, BPO contracts, quality measurement, and more. SafetyKit lets you focus on what matters: protecting users and keeping bad stuff off your platform.
Cover more risks, more accurately
Define what you do and don't want on your platform and have AI models execute those policies with better-than-human precision and speed. Customize policies based on region and product β SafetyKit scales to the complexities of your business.
Automation you can stand behind β without eng or ML help
Getting it right matters. SafetyKit makes policy-backed decisions with a detailed, human-readable paper trail. And SafetyKit takes the whole context into account β text, images, audio, metadata, and websites.
Automatically scan and monitor your seller's websites and products without eng help.
Get full coverage for Visa and Mastercard rules, which you can extend and customize.
Stay up-to-date with card network rules, dangerous goods lists, and pharmaceutical guidelines.
Connect SafetyKit directly to your CRM to find, categorize, and flag important user reports and tickets.
Automatically analyze and understand even the most confusing user report, including audio transcripts and images.
Use SafetyKit's built-in reporting to detect trends and implement mitigations before problems grow out of control.
Automatically monitor your public pages β no engineering integration required
Detect low-quality content, along with spam, scams, harassment, violent extremism, and phishing.
Identify known misinformation narratives and follow your platform-specific handling guidance.
π Hi there, weβre the founders of SafetyKit. We built the policy and review platforms that keep users safe at Airbnb and Stripe.
Now weβre using AI to give every company the same scale and precision, without needing expensive vendor agents. If youβre a Trust and Safety leader wondering what AI means for your team,let's talk.
About us
Alex led Trust & Safety automation at Airbnb and Stripe with a focus on marketplace risk and offline harm. He built policy-to-workflow pipelines that increased precision and reduced total handle time by 50%.
David led engineering for risk reviews at Stripe for fraud, credit, content moderation, and financial crimes. He built the policy and workflow engine that scaled Stripe from internal reviewers to thousands of outsourced vendor agents.
Steven was CEO at Carbic, a Y Combinator company where he sold to some of the largest enterprises in the world. He previously designed and built human review tools for startups and companies like Cisco and Roche.