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Intelligent Case Management
Close investigations faster, reduce manual coordination, and maintain full transparency across every decision.
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10x
Faster Investigation Closure
>95%
Case Accuracy with Automated
Evidence Analysis
Evidence Analysis
80%
Reduction in Manual Coordination
100%
Decision Transparency and Auditability
Deployed at Scale by
$10B+
Marketplace
Marketplace
$100B+ Payments
Provider
Provider
And more
$10B+
Marketplace
Marketplace
$100B+ Payments
Provider
Provider
And more
$10B+
Marketplace
Marketplace
$100B+ Payments
Provider
Provider
And more
Why SafetyKit?
Eliminate fragmented workflows by cutting investigation time by up to 90% while ensuring every action is traceable, compliant, and data-backed.
Unified Investigation Workspace
Consolidates data from user reports, transactions, content, and external sources into a single, AI-assisted view. Analysts see everything—evidence, policy citations, and agent reasoning—in one place for faster, higher-confidence resolutions.
Automated Case Routing & Prioritization
Automatically assigns cases to the right team based on policy type, severity, and jurisdiction. Reduces duplicate review by over 75% and ensures urgent issues are handled first.
AI-Assisted Reasoning & Resolution
SafetyKit’s AI agents summarize evidence, recommend outcomes, and pre-fill rationales aligned to your compliance or safety policies—helping reviewers make accurate, defensible decisions in seconds.
Audit-Ready Transparency
Every case includes structured audit trails with links to policies, reviewer overrides, and supporting evidence—meeting the highest regulatory and enterprise governance standards (SOC 2 Type II, AML, PCI DSS).
How Customers Prevent Platform
Abuse Using SafetyKit
Marketplaces
Marketplaces use Intelligent Case Management to handle complex merchant, product, and dispute investigations across global teams. Automated enrichment and routing allow trust teams to close cases 10x faster and maintain brand trust at scale.
10x
Faster Case Resolution
< 30 Min
Dispute Resolve Time
90%
reduction in manual review
Payment Providers
Payment providers use Intelligent Case Management for transaction reviews, sanctions checks, and merchant fraud cases—integrating directly into internal tools like Retool or Salesforce to streamline compliance and reduce false positives.
70%
Reduction in False Positives
Real-Time
Sanctions screening with Automated Case Creation
80%
Reduction in Transaction Review TIme
Consumer & Community
Platforms
UGC platforms use Intelligent Case Management to review edge cases—copyright disputes, harassment escalations, and creator suspensions—with full audit visibility and policy alignment. Cases that once took days are now resolved in minutes.
>30 Min
Case Resolve Time
>95%
Accuracy with Policy Alignment
Sub-Second
Evidence Collection across Platforms
