AI Ops

Agents that investigate and act

AI agents that investigate cases end-to-end, enforce your policies automatically,
and give you visibility into every decision they make.

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Custom workflows

Build workflows customized to your team's needs with minimal prompting and no engineering work.

Create Agent Workflow modal with text input for describing what you want to investigate|
Agent investigation workflow showing a terminal with commands connecting to Network Mapper, Image Analyzer, Payment Data, Document Verification, and Link Follower tools displayed as coral-colored cards

Deep investigations

Research, investigate, and act. Agents pull context from multiple sources, follow links, verify documents, and map networks—then take action based on your policies.

Monitor and validate

Full visibility into what agents are doing. Audit trails, performance metrics, and validation workflows so you stay in control.

Monitor and validate dashboard showing shop decisions with confidence scores, status, and actions for merchants like Vendor7890, SilverCraft, Florida10, RoyalRugCo, LaxieCrafts, and CraftStudio
"If we were to enforce our policies on all jobs posted on Upwork manually, it would cost us upwards of 2 million dollars. SafetyKit allows us to do that at less than half the cost while still maintaining an accuracy rate of 95% or more."

Cameron DodgeDirector of Trust & Safety Operations at Upwork
Stylised collage of people, shoes and city scenes reinforcing the message of platform safety and user trust
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Collage of portraits and abstract shapes beneath the 'Protect your platform' call‑to‑action for trust and compliance